Terms and Conditions

Welcome to Stiqs It!

These Terms and Conditions ("Terms") govern your use of our website and the purchase of products such as stickers, fridge magnets, pin badges, keychains, and other items ("Products") offered by Stiqs It ("we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before placing any orders.

1. General

Stiqs It is an online store that offers custom-designed and ready-made products. By visiting our website or making a purchase, you engage in our service and agree to comply with these Terms. We reserve the right to update, modify, or replace any part of these Terms at any time. Any changes will be updated on this page, and your continued use of our site constitutes acceptance of those changes.

2. Products and Availability

All product images displayed on our website are for illustration purposes only. Colors and appearance may slightly vary due to screen differences or lighting during photography. We make every effort to keep our product listings accurate and up to date; however, availability may change without notice.

In case a product is out of stock after you place an order, we will contact you to arrange an alternative item, delay, or refund.

3. Pricing and Payments

All prices listed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.

Payment must be made in full at the time of order via the available payment options on our website. For certain locations, Cash on Delivery (COD) may not be available due to courier limitations.

4. Order Confirmation

Once you place an order, you will receive an order confirmation email with your order details. This does not indicate acceptance of your order — we reserve the right to cancel any order for reasons such as product unavailability, payment failure, or suspected fraud.

5. Shipping and Delivery

We deliver to most postal codes across India through our partnered courier services. Delivery times may vary depending on your location and courier service. Once dispatched, a tracking link will be shared via email or SMS.

We are not responsible for delays caused by courier issues, incorrect shipping addresses, or unforeseen events such as natural disasters or strikes.

6. Returns, Refunds, and Cancellations

Since most of our products are custom-made or printed on order, we do not accept returns or exchanges unless the product you received is damaged, defective, or incorrect.

If you receive a damaged or wrong product, please contact us within 48 hours of delivery with photos of the product and packaging.

Cancellations can only be made before the order is processed or printed. Once printing or dispatch begins, cancellations are not possible.

7. Custom Orders

For personalized products, please ensure that your uploaded designs, images, or text are accurate. We print exactly what you submit, and we are not responsible for errors in spelling, colors, or design placement.

By submitting a design, you confirm that you own the rights to it or have permission to use it. Stiqs It is not liable for any copyright or trademark infringement related to customer-submitted content.

8. Intellectual Property

All content on our website, including logos, graphics, product photos, text, and layouts, are the intellectual property of Stiqs It and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content for commercial purposes without written permission.

9. Limitation of Liability

Stiqs It is not responsible for any indirect, incidental, or consequential damages that may arise from using our website or products. Our liability, in any case, will not exceed the amount paid by you for the product in question.

10. Privacy

Your privacy is important to us. Personal data collected during the order process will be used only for order fulfillment, communication, and improving our services. Please refer to our Privacy Policy for more details.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your purchase will be subject to the exclusive jurisdiction of the courts in Tamil Nadu, India.